At MPCB TRAVEL LIMITED, we understand that plans can change. This Cancellation Policy outlines the terms and conditions related to cancellations of bookings made through our services.

• All cancellations must be submitted in writing via email to cancellations@mpcbtravel.com or through your account dashboard on our website.
• Verbal cancellation requests will not be accepted.

Time Before Scheduled Service	Cancellation Fee / Refund Policy
More than 30 days before	Full refund minus any non-refundable service fees
15 to 30 days before	50% refund, remaining amount forfeited
Less than 15 days before	No refund
No-show	No refund

Note: Specific cancellation terms may vary depending on the service provider (airlines, hotels, tour operators). Any supplier-specific cancellation fees will be communicated at the time of booking.

• Certain bookings, promotional offers, and special packages may be non-refundable.
• These conditions will be clearly stated at the time of booking.

• Amendments to bookings (such as date or name changes) may be possible but could incur fees.
• Please contact us as soon as possible to discuss any amendments.

• Approved refunds will be processed using the original payment method.
• Refunds may take up to 14 business days to process, depending on your bank or payment provider.

• MPCB TRAVEL LIMITED is not responsible for cancellations caused by events beyond our control, including but not limited to natural disasters, pandemics, strikes, or government restrictions.
• In such cases, we will assist in rescheduling or refunds where possible, subject to supplier terms.

• Email: cancellations@mpcbtravel.com
• Phone: +44 (0)1234 567890

This Cancellation Policy may be updated periodically. The latest version will always be available on our website.